Privacy Policy - Lumorae

Introduction

At Lumorae, we understand that your mental wellness journey is deeply personal. This Privacy Policy explains how we collect, use, protect, and share your information when you use our AI-powered wellness companion app. We are committed to protecting your privacy and maintaining the confidentiality of your personal information.

Information We Collect

Personal Information

Account information (email address, username, profile picture)
Mood tracking data and emotional state inputs
Journal entries and personal reflections
Affirmation preferences and favorites
App usage patterns and interaction data
Device information and technical data

Sensitive Information

We may collect sensitive personal information including mental health data, emotional states, and wellness goals. This information is encrypted and handled with the highest level of security and confidentiality.

How We Use Your Information

Provide personalized affirmations and wellness content
Generate AI-powered insights about your emotional patterns
Improve our app functionality and user experience
Send you notifications and updates about your wellness journey
Provide customer support and respond to your inquiries
Conduct research to improve mental wellness services (anonymized data only)

Data Protection & Security

We implement industry-standard security measures to protect your personal information:

End-to-end encryption for all sensitive data
Secure data storage with regular security audits
Limited access to personal data on a need-to-know basis
Regular security updates and vulnerability assessments
Compliance with GDPR, CCPA, and other privacy regulations

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

With your explicit consent
To comply with legal obligations or protect rights and safety
With trusted service providers who help us operate our app (under strict confidentiality agreements)
In anonymized, aggregated form for research purposes

Your Rights

You have the right to:

Access your personal data and receive a copy
Correct or update inaccurate information
Delete your account and associated data
Export your data in a portable format
Opt-out of certain data processing activities
Withdraw consent at any time

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and data at any time through the app settings or by contacting us.

Children's Privacy

Lumorae is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: support@avxlabs.io